When we take care of our customers (both consumers and our partners), we build a company we are proud to work for and that will be successful for the long-term.
So, we do the right thing by our customers, even when this is detrimental to our individual or company short-term goals.
We believe there must be a better way and we’re always thinking about how we can improve things for our consumers, our partners and our team.
We are relentlessly curious, creative and innovative. We form hypotheses and then test and learn on rapid cycles, using data to make decisions.
We take calculated risks. We aren’t scared to make mistakes and we always learn from them.
We set clear objectives and then give people the authority to do whatever it takes (subject to #1 above!) to achieve them.
We take action because we recognize a need, not because we’re told what to do. We trust people to use good judgment and to make appropriate decisions. And we hold ourselves and our colleagues accountable for our actions.
We move quickly, and we ruthlessly prioritize to make sure we work on the most important tasks.
We share data and give each other truly honest feedback on ideas and performance – but always with empathy.
We achieve more by collaborating than by going it alone. We make sure the right people are at the table and that everyone has an obligation to dissent during the decision-making process.
But once something is decided, everyone gets on board quickly and pushes for success as a team.
There are no assholes at Full Beaker…or if there are, they won’t be here for long. We have empathy for our teammates, we contribute to our community and we treat our customers as well as if they were our own grandmothers.
We are passionate people that love what we do and strive to be the very best at it.
Let’s make a difference every day with the work we do…never forgetting to have a little fun along the way.